Media Coverage

Legacy-Fintech Collaboration for Back-Office Transformation

Legacy back-office payment systems have served banks and payment processors well for decades, but it’s clear they can no longer keep pace with new technologies. As the payments industry moves

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How to Maximize Agility and Automation with Rules-Based Payment Processing

Check out this article in PaymentsNEXT from BHMI CTO, Michael Meeks, about maximizing agility and automation with rules-based payment processing software. In this article, Michael explains how legacy payment processing

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5 Reasons to Get a Handle on Chargebacks

Chargebacks are a significant and growing challenge in the payments industry. In fact, a recent study showed that merchants paid more than $100 billion in chargebacks in 2023. The rapid

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Learning from Real-Time Payments Systems Worldwide

While countries in Europe and Asia have moved forward in the adoption of real-time payment systems, the United States still primarily relies on cards and the ACH.  However, that trend

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Can You Afford to Keep Your Back Office?

Software patches and updates won’t cut it in an increasingly competitive payments industry. While some payment processors, banks, and financial services companies try to hang on to their legacy systems,

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4 Challenges in Real-Time Payments and How to Address Them

The payments industry is experiencing rapid adoption of real-time payments because faster payments offer many benefits across the entire economy, including instant settlement, greater transparency, and improved liquidity management.  To support instant

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How a Modern Back-office Improves Employee Retention

As unemployment nears historical lows banks, payments processors, and financial services companies face challenges to find and retain high-quality talent. One of the important areas to consider is ensuring employees

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Managing Disputes for Real-Time Payments

Disputes and chargebacks have long been a challenge for credit card issuers and merchant acquirers, leading to billions of dollars in annual losses. Yet as more of the economy adopts

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Real-Time Payments Can Unlock New Value for Retailers

Interest in real-time payments is growing as consumers and businesses seek faster, more efficient, and more cost-effective methods to transact and move money.  While real-time payments offer retailers faster processing

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BHMI: Modernizing the Payments Back Office

“Efficient and scalable payment operations play a critical role in the success of financial services companies that process payments. However, with the growing demand for faster payments, financial services companies

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Real-time Payments: Operational Readiness Unlocks Profit Potential

Real-time payment adoption will grow rapidly in the coming years, and pressure is mounting for financial services companies to update their infrastructure to support it. However, many companies still lack

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Back-Office Operations Need Serious Revamping

Profitable and effective businesses require seamless, organized, and efficient payment operations. However, the current panorama of most back-office operations reveals a concerning trend.  Instead of employing the latest software that’s

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Countdown to FedNow – The Challenges and Impacts

As we head into 2023, there is speculation on how the FedNow launch will ultimately unfold and impact the faster payments landscape. For payments organizations and financial institutions (FIs) that

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Leveraging High-speed Payment Rails

Today’s payments companies need solutions for the back-office without costly software upgrades. Jack Baldwin speaks to this solution in The Green Sheet, covering agile software design. He touches on how

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Overhyped Paytech, Underhyped Paytech

Paytech is booming but while some of the industry’s biggest trends and services get overhyped, others get overlooked. Our own Casey Scheer weighs in with The Fintech Times on why

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Cultivating POS Intelligence

BHMI Chairman and CEO Jack Baldwin recently shared his insights with The Green Sheet as he and other payments experts, designers, and architects of next-generation payment technologies weighed in on

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BHMI & Payshop Featured in PayTech Awards Winners Supplement 2022

Fintech Futures recently spoke with BHMI and Payshop about how they achieved a successful and timely implementation of Concourse – a unified payments back office solution for Payshop.   Check out

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BHMI Featured in The Green Sheet

Check out BHMI’s company profile titled “Modernize back-office with superior enterprise applications” in the latest issue of The Green Sheet. Our own Casey Scheer shares some of the company’s background

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PayTech Awards 2022 Winner: BHMI & Payshop – Editor’s Choice

From Fintech Futures: “By working together, BHMI and Payshop achieved a successful and timely implementation to deliver Concourse – a unified payments back office solution for Payshop. Payshop, a subsidiary of Banco CTT and part

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Payment Systems Facing Messaging Format Changes Under ISO 20022

ISO 20022’s data-rich format can offer many benefits for banks and credit unions when it comes to payments, but its main impact will be felt as these companies adopt real-time

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Casey Scheer Featured in Bankers As Buyers 2022

With 2022 well underway, it’s essential for financial institutions to focus on key areas like payments to build a more resilient future. BHMI’s Casey Scheer shared her insights on the

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ISO 20022 Push Creates Data and Logistical Pain Points for Banks

BHMI Chair and CEO Dr. Jack Baldwin shares his insights with Bank Automation News regarding the ongoing push for financial institutions to adopt the ISO 20022 standard, and the challenges

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FedNow Pricing Revealed

The upcoming real-time payment service FedNow takes another step towards reality with announced preliminary pricing. But will financial institutions line-up to join over direct competitor RTP? “Right now, RTP has

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Credit Unions Must Create Better Processes for Real-Time Payment Dispute Management as Adoption and Dispute Volumes Grow.

Real-time payments adoption is growing, and so too are the number of disputes. BHMI’s Dr. Jack Baldwin shares his insights with CU Management magazine on why creating better real-time payments

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Moving Toward a Real-Time Payments Environment

Check out this recent article at The Green Sheet where BHMI’s CEO, Jack Baldiwn, shares insights on the most pronounced movement in payments processing today – the adoption of faster

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Future Proofing the Payments Back Office

Today’s back offices are often overlooked though they do the heavy lifting for payments processing. Is yours ready for what comes next? In this article in The Green Sheet, BHMI’s

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Creating Better Disputes Management For the Growing Demand of Real-time Payments

In her latest article at Financial IT, BHMI Senior Project Manager Cheryl Fitzgarrald offers insights on the growing demands, adoption, and challenges of creating better dispute processing management for real-time

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Cheryl Fitzgarrald on Challenges of Real-Time Payments Dispute Processing

As real-time payments adoption grows, so too does the number of disputes and the need for better dispute processing. But how do we, as an industry, create a better process

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When P2P Gets Complicated

As the popularity of peer-to-peer payments has continued to grow, so too has the complexity of its dispute resolution. BHMI’s Jack Baldwin breaks down some of the challenges of P2P

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Getting Real About Faster Payments

BHMI’s CEO Jack Baldwin, along with other payment experts, recently spoke with The Green Sheet’s Patti Murphy about the growing reality of real-time payments. They shared insights on the current

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A Faster Move Towards Faster Payments and Modernization

In Transaction Directory’s Predictions 2021 series, BHMI’s Jack Baldwin looks at some of the trends that will drive digital and faster payments this year.  He also discusses how payments modernization is ultimately

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Jack Baldwin Featured in Bankers As Buyers 2021

Check out the 2021 Bankers as Buyers Report from William Mills Agency, featuring BHMI Chair/CEO Jack Baldwin as he weighs in on the challenges of faster payments adoption and how

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Everlink Selects Latest Version of BHMI’s Concourse Financial Software Suite®

BHMI is pleased to announce that Everlink Payment Services, Inc., a leading provider of payments solutions and services for credit unions, banks, and SMEs across Canada, has selected the latest version

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Prime Time for Real Time

Digital Transactions recent article “Prime Time for Real Time” surveys 3 elements of the real-time payments universe and BHMI’s Chairman, Jack Baldwin, comments on FedNow’s progress. 

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Is your back-office ready for real-time payments?

After winning “Best Real-Time Payments Solution” at this year’s PayTech Awards, BHMI Chairman and CEO Jack Baldwin sat down with FinTech Futures to discuss the challenges companies are facing with back office

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Bank BUSINESS NEWS:  The Need for Speed – COVID Amplifies the Market Need for Real-Time Payments

The market needs and expectations for real-time payments continues to grow, brought into stark focus by the COVID-19 pandemic. The accelerated shift to digital and remote payments, as well as

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Fast Thinking for Faster Payments

While real-time payments offer many potential advantages for financial institutions, smaller banks and credit unions must weigh the benefits against their own operational needs. BHMI’s Jack Baldwin looks at some

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Green Sheet Q&A with Jack Baldwin about FedNow

Jack Baldwin, Chairman and CEO at BHMI, was recently interviewed by the The Green Sheet about the Federal Reserve’s FedNow initiative.  The FedNow payments network will be available soon, but will financial institutions,

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Don’t Leave Money on the Table: Maximizing Pricing & Fee Structures

Even before COVID-19 started to spread, dispute management had become an important aspect of the payments industry. When a consumer contests a transaction, the mechanism for resolving the chargeback can

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Coronavirus, Unrest and Recession: Merchants’ Bumpy Path out of Lockdown

With many people concerned over the coronavirus and recent social unrest opting to stay at home, merchants could consequently see an increase in online digital payments. BHMI’s CEO Jack Baldwin

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Local Shops Shut by Coronavirus are Quickly Moving Online

Don’t miss the second part of the recent series from PaymentsSource where BHMI Chairman and CEO, Dr. Jack T. Baldwin, and other payments experts, look at how many local businesses

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Inside the Battle to Digitize Payments during the Coronavirus Outbreak

BHMI’s CEO, Dr. Jack Baldwin, recently spoke with PaymentsSource.  He and other payments experts discussed the COVID-19 crisis and what the other side may look like for consumers and small

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Confused About Fees in the Payments Industry? BHMI is here to Help.

Fees are the heartbeat of the payments industry.  However, due to the large number of participants, roles, business relationships, rules, regulations, and transaction types, the fee landscape can be incredibly

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Impact on Payments During the Coronavirus

Coronavirus is directly and indirectly impacting commerce – and thus payments – worldwide, creating economic uncertainty for many. BHMI CEO Jack Baldwin looks at some of the overall deleterious effects

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Dispute Management is an Essential Focus Area for 2020

As card transaction volumes continue to rise, so too are the number of disputes and chargebacks.  By 2022, U.S. transaction volumes are predicted to exceed 66 billion and disputes volumes

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Getting Real about Faster Payments

Faster payments are coming to the US but are we ready? BHMI Chairman Jack Baldwin recently spoke with The Green Sheet’s Patti Murphy where he and other payments experts weighed in on

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Preparing for the Full Impact of Faster Payments

When it comes to faster payments, the hard truth is that no matter how fast a payment moves through a network, it still has to be processed in the back

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The ABCs of APIs and Payments

As payment technology evolves, one key trend banks need to watch is faster or real-time payment systems. In a recent BAI Banking Strategies article, BHMI Chairman and other payments experts weighed in

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BHMI Joins U.S. Faster Payments Council (FPC)

BHMI is pleased to announce our membership with the U.S. Faster Payments Council (FPC) and look forward to working with our fellow members to help foster the future of faster

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Lynne Baldwin Featured in ngenuity Payments Journal

More than ever, it’s important we understand not only where the payments industry is heading, but how it will get there. BHMI President, Lynne J. Baldwin, looks at how the

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Payshop Selects Concourse as its Back Office Software

BHMI pleased to announce Payshop has selected the Concourse Financial Software Suite™ to support the back office processing for all electronic payment transactions going through its network. Portugal-based Payshop serves Europe

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RECENT DISPUTE RESOLUTION ARTICLE IN PAYMENTSSOURCE BY BHMI PRESIDENT

In a recent PaymentsSource article, BHMI President Dr. Lynne J. Baldwin shares her insights on the recent and upcoming changes for Visa and Mastercard disputes resolution management.  She covers their impact

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Real-Time Payments Article by BHMI CEO

Don’t miss our own CEO Jack Baldwin’s latest PaymentSource article.  Dr. Baldwin shares his insights about several of the current real-time initiatives around the globe on why not all real-time

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