As the payment space changes rapidly, banks, merchants, and processors are updating front-end platforms to meet the growing demand for new, fast payment methods.

However, many still struggle to keep pace and remain hampered by back-office payment processing systems that lack the flexibility, inoperability, and speed to function in a modern payments environment.

While many have traditionally viewed back office systems as cost centers that produce no value, a modern system offers many benefits that can indirectly impact the bottom line. Enhanced customer service, improved employee satisfaction, greater efficiency, and better chargeback management can all help unlock new sources of profit.

Check out this recent article in PaymentsNEXT by Kate Knudsen of BHMI. In this article, Kate describes how companies can unlock the profit potential in the payments back office.