Podcasts & Interviews

How Rules-Based Fees Engines Drive Innovation

Is your company seeking more flexibility and sophistication for the creation of transaction fee and commission structures?  Billing systems are designed to handle invoicing and collect payments, but they are

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As ATMs Do More, Financial Institutions Require Sophisticated Solutions

The ATM industry has undergone a dynamic shift that has taken automated teller machines far beyond cash dispensation. As the number of bank branches has declined, both banks and consumers

Share
The Competitive Advantages of Payments Data Consolidation

Payments data has become a crucial cornerstone for any company that processes transactions. Despite the availability of powerful analytics tools, many companies can’t leverage the true potential of their payment

Share
New Approaches to the Persistent Problem of Chargebacks

Chargebacks have become one of the biggest operational challenges for both card issuers and merchant acquirers. Please join Kate Knudsen and Cheryl Fitzgarrald of BHMI, along with Don Apgar of

Share
Today’s Challenges for Back Office Operations

The back office is where most of the processing of a payment occurs.  After a payment has gone through a front-end system for authorization, the back office takes over and

Share
In 2023, Real-Time Payments Expanding Across the Globe

During this PaymentsJournal podcast, experts from different parts of the payments world discuss how real-time payments are expanding across the globe, and particularly in the United States and Australia. It features Elisa Athonvarangkul

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How to Become Operationally Ready for Real-Time Payments

Real-time payments adoption has become widespread, and as a result, financial services companies need to be better equipped to overcome any operational challenges that may come up. Check out this

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The Third Annual Bankadelic Holiday Extravaganza

BHMI’s own Michael Meeks joins host Lou Carlozo for the Bankadelic podcast’s third annual Holiday Extravaganza, as he and other leading financial services experts weigh in on the gifts and

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Jack Baldwin of BHMI and Nathan Churchward of Cuscal on Faster Payments in Australia, Lessons Learned, and a top NYC restaurant to hit

Join the U.S. Faster Payments Council’s Executive Director Reed Luhtanen as he goes “Off the Rails” with Nathan Churchward, Payments Domain Lead at Australian payments firm Cuscal and Jack Baldwin, CEO of payments back

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Payments at the Speed of Now!

Tedd Huff of Fintech Confidential sat down with Mike Meeks and Casey Scheer of BHMI to discuss the evolution of back-end payment systems, and what it is like to shift

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The Bankadelic Endless Summer Special

BHMI’s Director of Marketing and Sales, Casey Scheer, returns to the Bankadelic podcast, joining host Lou Carlozo as she and other leading payments and fintech experts weigh in on why

Share
What’s All the Excitement around ISO 20022?

As consumers flock to digital and P2P payment methods, the need for more robust messaging has come to the forefront. The top-line messaging standard for electronic data interchange (EDI), ISO

Share
EPISODE 71: The Second Annual Bankadelic Holiday Extravaganza

For the second straight holiday season, Bankadelic has assembled a cast of animated, effervescent and informed fintech/financial services leaders to pass the virtual eggnog, talk about the gifts of an

Share
Modernizing Back Office Processing in a Real-Time Payments World

Adopting real-time payments isn’t as hard for financial institutions as was once thought. However, the biggest challenge is modernizing legacy back-office environments to keep up with real-time front-end systems.  PaymentsJournal

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What the Fintech? Podcast: Back Office Processing for Real-Time Payments

The latest episode of the What the Fintech? podcast features, Jack Baldwin, CEO at financial software provider, BHMI. He discusses his number of the week based on the share price

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Casey Scheer on Permanent Changes in Consumer Payments Preferences After COVID-19

Our own Casey Scheer recently sat down with Scott Mills, President of the William Mills Agency.  During this video interview, Casey shared some insights on adapting to rapid changes in

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How the Payment Industry is Changing

Our own Marc Vaughn was recently interviewed by PaymentsJournal.  During this interview, Marc’s share’s his insights on how the payments industry is changing and important things financial service companies need

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Payments on Fire Podcast:  Building Out and On a National Faster Payments System

In this Payments on Fire® podcast, Glenbrook’s Elizabeth McQuerry talks with Jack Baldwin, Chairman of BHMI and Nathan Churchward, Head of Product, Emerging Services at Australia’s Cuscal Limited.  Jack and Nathan weigh in on the lessons learned

Share
What You Need to Know About the New Visa and Mastercard Dispute Processes

As the creator of Concourse – Disputes, an end-to-end workflow management system for chargebacks and disputes, BHMI’s President, Lynne Baldwin, was invited to participate on a podcast with Brian Riley, Director of

Share
How BHMI’s Dynamic Platform Enables Faster Payments

Faster payments are rapidly gaining traction around the world.  As the creator of the Concourse Financial Software Suite, BHMI has partnered with the Mercator Advisory Group to put together some

Share
Jack Baldwin Talks About Real Time Payments on BIGcast Podcast

We invite you to check out the latest episode of the BIGcast podcast – Real Time, Same Day: The Need for Speed.  During this episode, Glen Sarvady speaks with Nacha’s new CEO,

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BHMI MARKETING DIRECTOR INTERVIEWED BY CBSI

At the recent CARD FORUM 2019 event in New Orleans, Casey Scheer (Director of Marketing & Sales at BHMI) spoke with Kenneth Kraetzer (Vice President at CBSI Services). Casey highlighted

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CONCOURSE SALES DIRECTOR INTERVIEWED BY MM&T

At the recent ETA TRANSACT 2019 event in Las Vegas, BHMI’s Concourse Sales Director Marc Vaughn spoke with Mobile Marketing & Technology’s (MM&T’s) Marla Ellerman about some of the key

Share
BHMI CEO Interviewed by PaymentsSource

In a recent PaymentsSource article, BHMI chairman Jack Baldwin was one of the experts who shared insights on some of the main challenges payment processing companies are facing.  This article

Share

Podcasts & Interviews

How Rules-Based Fees Engines Drive Innovation

Is your company seeking more flexibility and sophistication for the creation of transaction fee and commission structures?  Billing systems are designed to handle invoicing and collect payments, but they are

Share
As ATMs Do More, Financial Institutions Require Sophisticated Solutions

The ATM industry has undergone a dynamic shift that has taken automated teller machines far beyond cash dispensation. As the number of bank branches has declined, both banks and consumers

Share
The Competitive Advantages of Payments Data Consolidation

Payments data has become a crucial cornerstone for any company that processes transactions. Despite the availability of powerful analytics tools, many companies can’t leverage the true potential of their payment

Share
New Approaches to the Persistent Problem of Chargebacks

Chargebacks have become one of the biggest operational challenges for both card issuers and merchant acquirers. Please join Kate Knudsen and Cheryl Fitzgarrald of BHMI, along with Don Apgar of

Share
Today’s Challenges for Back Office Operations

The back office is where most of the processing of a payment occurs.  After a payment has gone through a front-end system for authorization, the back office takes over and

Share
In 2023, Real-Time Payments Expanding Across the Globe

During this PaymentsJournal podcast, experts from different parts of the payments world discuss how real-time payments are expanding across the globe, and particularly in the United States and Australia. It features Elisa Athonvarangkul

Share
How to Become Operationally Ready for Real-Time Payments

Real-time payments adoption has become widespread, and as a result, financial services companies need to be better equipped to overcome any operational challenges that may come up. Check out this

Share
The Third Annual Bankadelic Holiday Extravaganza

BHMI’s own Michael Meeks joins host Lou Carlozo for the Bankadelic podcast’s third annual Holiday Extravaganza, as he and other leading financial services experts weigh in on the gifts and

Share
Jack Baldwin of BHMI and Nathan Churchward of Cuscal on Faster Payments in Australia, Lessons Learned, and a top NYC restaurant to hit

Join the U.S. Faster Payments Council’s Executive Director Reed Luhtanen as he goes “Off the Rails” with Nathan Churchward, Payments Domain Lead at Australian payments firm Cuscal and Jack Baldwin, CEO of payments back

Share
Payments at the Speed of Now!

Tedd Huff of Fintech Confidential sat down with Mike Meeks and Casey Scheer of BHMI to discuss the evolution of back-end payment systems, and what it is like to shift

Share
The Bankadelic Endless Summer Special

BHMI’s Director of Marketing and Sales, Casey Scheer, returns to the Bankadelic podcast, joining host Lou Carlozo as she and other leading payments and fintech experts weigh in on why

Share
What’s All the Excitement around ISO 20022?

As consumers flock to digital and P2P payment methods, the need for more robust messaging has come to the forefront. The top-line messaging standard for electronic data interchange (EDI), ISO

Share
EPISODE 71: The Second Annual Bankadelic Holiday Extravaganza

For the second straight holiday season, Bankadelic has assembled a cast of animated, effervescent and informed fintech/financial services leaders to pass the virtual eggnog, talk about the gifts of an

Share
Modernizing Back Office Processing in a Real-Time Payments World

Adopting real-time payments isn’t as hard for financial institutions as was once thought. However, the biggest challenge is modernizing legacy back-office environments to keep up with real-time front-end systems.  PaymentsJournal

Share
What the Fintech? Podcast: Back Office Processing for Real-Time Payments

The latest episode of the What the Fintech? podcast features, Jack Baldwin, CEO at financial software provider, BHMI. He discusses his number of the week based on the share price

Share
Casey Scheer on Permanent Changes in Consumer Payments Preferences After COVID-19

Our own Casey Scheer recently sat down with Scott Mills, President of the William Mills Agency.  During this video interview, Casey shared some insights on adapting to rapid changes in

Share
How the Payment Industry is Changing

Our own Marc Vaughn was recently interviewed by PaymentsJournal.  During this interview, Marc’s share’s his insights on how the payments industry is changing and important things financial service companies need

Share
Payments on Fire Podcast:  Building Out and On a National Faster Payments System

In this Payments on Fire® podcast, Glenbrook’s Elizabeth McQuerry talks with Jack Baldwin, Chairman of BHMI and Nathan Churchward, Head of Product, Emerging Services at Australia’s Cuscal Limited.  Jack and Nathan weigh in on the lessons learned

Share
What You Need to Know About the New Visa and Mastercard Dispute Processes

As the creator of Concourse – Disputes, an end-to-end workflow management system for chargebacks and disputes, BHMI’s President, Lynne Baldwin, was invited to participate on a podcast with Brian Riley, Director of

Share
How BHMI’s Dynamic Platform Enables Faster Payments

Faster payments are rapidly gaining traction around the world.  As the creator of the Concourse Financial Software Suite, BHMI has partnered with the Mercator Advisory Group to put together some

Share
Jack Baldwin Talks About Real Time Payments on BIGcast Podcast

We invite you to check out the latest episode of the BIGcast podcast – Real Time, Same Day: The Need for Speed.  During this episode, Glen Sarvady speaks with Nacha’s new CEO,

Share
BHMI MARKETING DIRECTOR INTERVIEWED BY CBSI

At the recent CARD FORUM 2019 event in New Orleans, Casey Scheer (Director of Marketing & Sales at BHMI) spoke with Kenneth Kraetzer (Vice President at CBSI Services). Casey highlighted

Share
CONCOURSE SALES DIRECTOR INTERVIEWED BY MM&T

At the recent ETA TRANSACT 2019 event in Las Vegas, BHMI’s Concourse Sales Director Marc Vaughn spoke with Mobile Marketing & Technology’s (MM&T’s) Marla Ellerman about some of the key

Share
BHMI CEO Interviewed by PaymentsSource

In a recent PaymentsSource article, BHMI chairman Jack Baldwin was one of the experts who shared insights on some of the main challenges payment processing companies are facing.  This article

Share