Today, in FinTech – Financial Technology Insights™, Kate Knudsen (Senior Program Director at BHMI) breaks down why modernizing post-authorization payment operations is both critical and incredibly complex.
From transaction data reconciliation and fee calculation to dispute management and settlement processing, these deeply embedded systems cannot simply be replaced overnight. Instead, success lies in incremental, controlled modernization that enhances visibility, automation, and flexibility without disrupting what already works.
As Peter Davey (Founder and Principal Advisor, PaymentsJedi Advisory) notes, even small inconsistencies in back-office operations can cascade into major financial and regulatory risks.
And as Aaron McPherson (Principal, AFM Consulting Partners) emphasizes, modernization is ultimately about strengthening trust by improving precision, efficiency, and control where it matters most.
If you are navigating payment operations transformation, this is a must-read perspective on how to modernize payment operations safely, strategically, and successfully.
