In this episode, host Donna Blum talks with Chris Storbeck, a payments industry veteran and founder of Payments Advisory Trust, about the rapidly evolving world of payments and what it takes to stay ahead.
With decades of experience spanning stored value, faster payments, and advisory services, Chris shares insights into the biggest trends shaping the industry today. From the growing influence of AI—particularly in loyalty programs, fraud prevention, and consumer engagement—to innovation in ACH advancements, point-of-sale solutions, subscription models, and B2B payments, he highlights how merchants and financial institutions are adapting to meet new challenges.
Chris emphasizes that the greatest opportunity for companies is to stay relevant and engaged. Whether leading innovation or being a fast follower, staying connected through industry groups like the Merchant Advisory Group (MAG) is key to continued success.
He also points out the top challenges payment companies face—from combating fraud to securing internal alignment for new initiatives—and offers practical advice on how to identify, prioritize, and champion new opportunities.
If he had to share one piece of advice from his years in the industry?
👉 Stay on the forefront, hire smart, and stay connected.
Connect with Chris Storbeck on LinkedIn: /chris-storbeck
