Real-time payments and digital wallets may grab headlines, but the real transformation lies behind the scenes—in the payments back office.
The Green Sheet recently published an article by the CTO of BHMI, Michael Meeks, that explores how fragmented, siloed back-office systems are creating hidden bottlenecks in payment operations—and why integration is essential.
Key challenges many organizations face:
> Disconnected back-office systems
> Data silos providing limited and segregated visibility to payments data
> Manual processes prone to errors and delays
The solution? A unified back-office ecosystem that delivers:
> Real-time data accuracy
> Faster reconciliation and settlement cycles
> Automated workflows that reduce errors
> Enhanced dispute management with full transaction context
> Actionable business intelligence across the payment lifecycle
Michael emphasizes that as payment methods evolve, modernization can’t stop at the front end. A future-ready payments back office is not only more efficient—it’s a strategic asset.
About Michael Meeks
Michael Meeks is Chief Technology Officer for BHMI and is responsible for the company’s strategic technical development, software development standards, and software management procedures. BHMI is a leading provider of software solutions focused on the back-office processing of electronic payments. The company is best known as the creator of the Concourse Financial Software Suite, a unique integrated collection of back-office products that allow companies to adapt to the rapidly changing world of payments.
