BHMI: Trusted Back Office Payment Software Since 1986

Since BHMI opened its doors in 1986, we have become a leading and trusted provider of software solutions focused on the back office processing of electronic payment transactions.

BHMI is best known as the creator of the Concourse Financial Software Suite®– a unique integrated collection of back office software products that allow companies to adapt to the rapidly changing world of payments.

Concourse is a cohesive and integrated payments back office software solution that performs functions such as settlement, reconciliation, fee assessment, and dispute management.  Concourse’s continuous processing architecture, transaction life cycle linkage, and configurable rules enginemake it ideally suited for any type of payment transaction, including card-based payments and account-to-account real-time payments. To learn more about how BHMI and Concourse are revolutionizing the payments back office, watch this short video here.

BHMI’s talented team is centrally located at BHMI’s state-of-the-art Software Development Center in the United States. All development, testing, implementation, and support services are provided directly by BHMI team members.

From the very beginning, our core competency has been to create software solutions that are continuously available, highly scalable, and undeniably reliable. Since 1986, we have seen a lot of change in technology, but our focus has remained the same. We develop software solutions that provide real value for our clients and professional satisfaction for our team.

Our History

This is a timeline of strategic milestones throughout BHMI’s corporate history.

Our History

1986

BHMI Opens Its Doors & Completes First Project for Union Pacific Railroad

BHMI opens its doors and completes its first software development project with Union Pacific Railroad. Our software permits wireless data communications between Union Pacific’s national dispatching center and mobile terminals on locomotives.

Union Pacific Railroad locomotive featuring the company logo and number 26, representing BHMI's first project in software development for the railroad.

1989

BHMI is Selected by Greyhound Lines to Develop Ticketing & Reservation System

Greyhound Lines partners with BHMI to modernize its sales and ticketing operations with a robust reservation system.

Customer interacting with a Greyhound Lines agent at a ticketing counter, featuring the Greyhound logo in the background, illustrating BHMI's partnership to modernize ticketing systems.

1992

BHMI Goes Global with Electronic Bill Payment Solution

BHMI goes global when it deploys a full-feature electronic bill payment solution for financial institutions around the world.

Business professional reviewing financial documents and using a smartphone, symbolizing electronic bill payment solutions.

 

1994

BHMI Completes First Government Contract with the FAA

BHMI completes its first government contract for the Federal Aviation Administration and delivers a fault tolerant weather message switching application.

Pilot monitoring weather data on a computer screen, illustrating BHMI's fault tolerant weather message switching application for the FAA.

 

1996

BHMI Develops One of Industry’s First Prepaid Calling Card Applications

In time for the 1996 Summer Olympics, BHMI develops one of the industry’s first prepaid calling card applications for MCI.

Man using a telephone while referencing a globe, symbolizing global communication and international business, relevant to BHMI's electronic bill payment solutions and global expansion.

2000

BHMI Creates Near Real-time Payment Settlement & Reconciliation Solution

One of the largest transaction processors in North America asks BHMI to create a robust and integrated settlement and reconciliation solution.

Person using a laptop and holding a credit card, illustrating electronic bill payment solutions in the context of BHMI's financial software services.

 

2001

BHMI Takes Over Worldwide Support of Call Application Manager (CAM)

BHMI takes over worldwide support and maintenance for the Call Application Manager (CAM) product, which is a call center automation software application originally offered by Tandem Computers.

Call center agents using headsets and computers, engaged in customer support and communication, reflecting BHMI's focus on call center automation solutions.

2003

BHMI Launches Concourse – ESP

Concourse – ESP is a comprehensive settlement and reconciliation solution for companies processing electronic payment transactions.

Hands holding a tablet displaying a digital globe with network lines, symbolizing electronic payment solutions and technology innovation relevant to BHMI's Concourse software suite.

2004

BHMI Launches Concourse – AFS

Concourse – AFS is an advanced fees solution that allows companies to create a wide range of fees structures.

Man using an ATM, illustrating electronic payment transactions relevant to BHMI's Concourse financial software solutions.

2005

BHMI Launches Concourse – Disputes

BHMI launches Concourse – Disputes, which is a workflow management system for chargebacks and disputes.

Concourse – Disputes product visual featuring laptop and smartphone, illustrating BHMI's workflow management system for chargebacks and disputes in electronic payments.

2006

BHMI Invests Heavily in its Concourse Product Division

As demand continues to grow for Concourse software, BHMI makes a strategic decision to invest heavily in its Concourse Product Division.

Group photo of BHMI employees in a corporate setting, showcasing teamwork and company culture, reflecting BHMI's commitment to software solutions for electronic payments.

2008

BHMI Completes First PCI PA-DSS Certification Process for Concourse Products

The Concourse Product Division focuses on ensuring all Concourse products are PCI PA-DSS Certified.

Person stamping documents on a desk with a pen and official papers, reflecting BHMI's focus on back office processing and documentation in electronic payment solutions.

2009

BHMI Rebrands Back Office Products as the Concourse Financial Software Suite

BHMI rebrands and publically launches its back office processing software products as a modular, integrated solution called the Concourse Financial Software Suite.

Audience gathered for a product launch presentation, featuring a large screen displaying "Product Launch" with a rocket icon, emphasizing BHMI's introduction of the Concourse Financial Software Suite.

2010

BHMI’s Concourse – TMS Product is Selected by Mastercard

All debit transactions for Mastercard Worldwide are being processed via an integrated messaging facility created by BHMI called Concourse – TMS.

Person using a laptop keyboard while holding a credit card, illustrating online payment processing relevant to BHMI's Concourse Financial Software Suite.

2013

BHMI Launches Concourse (Release 3)

BHMI launched Concourse (Release 3), which is based on a rules-based architecture.

Keyboard with a prominent red "Launch" key, symbolizing software product launches like BHMI's Concourse Financial Software Suite.

2019

BHMI Launches Concourse (Release 4)

Concourse (Release 4) is made publicly available and is selected by large processors in Australia, Canada, and the United States.

Concourse Product Division notebook with upward trend illustration, emphasizing BHMI's focus on back office processing solutions in the financial software industry.

2019

BHMI announces the support of ISO 20022 Payments Format and SEPA

Concourse is selected by companies in the United States, Australia, and Europe to perform back office processing of real-time, account-based transactions.

Concourse Financial Software Suite logo highlighting support for ISO 20022 payments format, emphasizing BHMI's commitment to modern electronic payment solutions.

2020

Concourse Wins Best Real-Time Payments Solution

BHMI’s Concourse Financial Software Suite received top honors at the PayTech Awards 2020 digital ceremony, winning the “Excellence in Tech Award” for “Best Real-Time Payments Solution.”

PayTech Awards graphic displaying BHMI as the winner for "Best Real-Time Payments Solution" during the 2020 digital ceremony, with a group of professionals in a meeting.

2021

BHMI Launches Concourse (Release 4.15)

This latest evolution of Concourse includes features that ensure it remains one of the most adaptive and flexible payments back office software solutions in the payments industry.

Person holding a credit card while making an online purchase on a laptop, illustrating electronic payment transactions relevant to BHMI's Concourse Financial Software Suite.

2023

BHMI Announces Concourse Entity Relationship (ER) Component

Financial services companies have valuable data in a variety of sources such as contract databases, business management systems, product catalogs, fee schedules, rebate programs, and many other sources. The new ER Component in Concourse enables companies to leverage data from many sources to create meaningful attributes and relationships across a wide range of data elements.

Miniature figure standing among various electronic devices on a circuit board background, symbolizing technology and digital communication in financial software solutions.

2024

BHMI Announces Concourse Configurable Summary Feature

This Configurable Summary Feature leverages the real-time summarization capabilities in Concourse and provides companies with complete flexibility in the consolidation of any data within the repository to meet specific information gathering and reporting needs.

Close-up of a computer monitor displaying business analysis charts and graphs, with a keyboard and coffee cup on a desk, illustrating data visualization for financial services and software solutions.