Today, we are an elite and experienced team of solution architects, software engineers, QA analysts, project managers, technical writers, trainers, and implementation and support specialists.
Our Team
Since 1986, the demand for our products and services has grown – and so has our team.
Board of Directors
The original founders of BHMI opened our doors in 1986. Pictured from left to right, Dr. Lynne Baldwin is President, Dr. Jack Baldwin is Chairman, and Michael Meeks is Chief Technology Officer. More than three decades ago, Jack, Lynne, and Mike set out to assemble an elite team that knew how to design, develop, and support enterprise software applications. This vision has long since been a reality.
Leaders of Concourse Product Division
BHMI is the creator of the Concourse Financial Software Suite, which is a modular software suite that manages the back office processing for electronic payment transactions. We have a dedicated Concourse Product Division that is focused on the ongoing design, development, and support of the Concourse products. Susie Swenson is the Concourse Product Manager and Rod Scheer is the Concourse Chief Architect. Both Susie and Rod have decades of experience with software solutions for the electronic payments industry. As leaders of the Concourse Product Division, Susie and Rod manage the overall functional and architectural direction of the Concourse products.
Leaders of Concourse Product Team
BHMI is the creator of the Concourse Financial Software Suite, which is a modular software suite that manages the back office processing for electronic payment transactions. We have a dedicated Concourse Product Division that is focused on the ongoing design, development, and support of the Concourse products. Susie Swenson is the Concourse Product Manager and Rod Scheer is the Concourse Chief Architect. Both Susie and Rod have decades of experience with software solutions for the electronic payments industry. As leaders of the Concourse Product Division, Susie and Rod manage the overall functional and architectural direction of the Concourse products.
Leaders of Marketing & Sales
The leaders of our sales and marketing team are responsible for setting the overall communications and outreach strategies for our software products and services. The leaders of our sales and marketing team pictured from left to right are Casey Scheer and Donna Blum. Casey and Donna are seasoned professionals that have decades of experience in the technology and payments industries.
Leaders of Project Management
One of the reasons BHMI has been in business for over 30 years is we deliver what we promise and exceed our customers’ expectations. One of the key reasons for this success is the leaders of our Project Management Team. Throughout the years, BHMI has assembled a team of highly specialized and dedicated Senior Project Managers that ensure every project is not only a business success for our customers but also a professional success for our team. The leaders of our Project Management Team pictured from left to right are Cheryl Fitzgarrald, Jeff Coltrain, Kate Knudsen, and Jim Merchant.
Leaders of Project Management
One of the reasons BHMI has been in business for over 30 years is we deliver what we promise and exceed our customers’ expectations. One of the key reasons for this success is the leaders of our Project Management Team. Throughout the years, BHMI has assembled a team of highly specialized and dedicated Senior Project Managers that ensure every project is not only a business success for our customers but also a professional success for our team. The leaders of our Project Management Team pictured from left to right are Cheryl Fitzgarrald, Jeff Coltrain, Kate Knudsen, and Jim Merchant.
Leaders of Concourse Product Groups
BHMI’s Concourse Product Division is comprised of product groups that include systems engineering, workflow configuration management, software development and release management, quality assurance, publications, and customer support. These product groups are dedicated to making the Concourse Financial Software Suite the most flexible and powerful back office solution in the payments industry. Pictured from left to right are Donna Merten, Travis Johnson, Karen Kenny, Carl Reerink, Nancy Sayles, and Jon Protaskey.
Leaders of Concourse Product Groups
BHMI’s Concourse Product Division is comprised of product groups that include systems engineering, workflow configuration management, software development and release management, quality assurance, publications, and customer support. These product groups are dedicated to making the Concourse Financial Software Suite the most flexible and powerful back office solution in the payments industry. Pictured from left to right are Donna Merten, Travis Johnson, Karen Kenny, Carl Reerink, Nancy Sayles, and Jon Protaskey.
Director of Administrative Services
Darlene Johnson has been BHMI’s Director of Administrative Services for over two decades. She wears many hats ranging from human resources, accounting, corporate support services, and so much more. She is also head of first impressions because Darlene is the smiling face you will see when you enter BHMI’s reception area, and the friendly voice you will hear when you call BHMI’s main number.
Director of Administrative Services
Darlene Johnson has been BHMI’s Director of Administrative Services for over two decades. She wears many hats ranging from human resources, accounting, corporate support services, and so much more. She is also head of first impressions because Darlene is the smiling face you will see when you enter BHMI’s reception area, and the friendly voice you will hear when you call BHMI’s main number.
