In today’s high-speed payments environment, “audit-ready” isn’t optional—it’s a competitive advantage.
From reconciliation and settlement to dispute management, every part of the payments back office is under increasing scrutiny. Fragmented data, manual processes, and unclear audit trails can lead to costly penalties, revenue loss, and reputational damage.
In her recent article in BAI Banking Strategies, Cheryl Fitzgarrald of BHMI outlines 8 best practices to audit-proof your payments back office—from creating a single source of truth for transaction data to automating dispute evidence collection and involving compliance teams early in process design.
Her insights highlight that compliance isn’t just about avoiding fines—it’s about building trust, accelerating resolution times, and reducing operational risk.
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