Note from Casey Scheer, Director of Marketing

As we begin a new year, I’d like to take a moment to thank you for being part of the BHMI community and to wish you a very Happy New Year.

We’re excited to start 2026 by sharing some meaningful highlights that reflect both our people and our continued focus on innovation in the payments space.

In this issue, we celebrate the remarkable achievements of BHMI, including well-deserved industry recognition for our co-founder and president, Dr. Lynne J. Baldwin, as well as BHMI being named a top electronic solution provider in 2025. You’ll also find insightful articles exploring how the payments back office has become central to modernization and client experience, a spotlight on the powerful Concourse Entity Relationship component, and the latest episodes of our Pioneers in Payments podcast featuring industry leaders.

Thank you for reading, and we look forward to another year of collaboration, innovation, and shared success..

Award: BHMI Co-Founder and President Dr. Lynne J. Baldwin Honored by Midwest Women Entrepreneurs Collective for Leadership in Technology

We’re proud to share that Dr. Lynne J. Baldwin was recognized by the Midwest Women Entrepreneurs Collective (MWEC) as a 2025 Technology Pioneer Award honoree for her outstanding leadership, innovation, and entrepreneurial impact in the technology sector.

Since co-founding BHMI in 1986, Dr. Baldwin has helped build one of the Midwest’s most respected software engineering firms and has driven national innovation in payments technology. Today, BHMI’s back-office software supports many of the world’s largest financial institutions and payment processors.

“Dr. Baldwin exemplifies the spirit of innovation and leadership that continues to shape the technology landscape. Her achievements at BHMI and her commitment to mentoring others make her a true role model for women in business and technology, said Pamela Finn, Founder of MWEC and WEDO Ambassador.

Congratulations Lynne!

Award: Banking CIO Outlook Names BHMI "Top Electronic Payment Transaction Solution for 2025"

BHMI has been recognized by Banking CIO Outlook as the "Top Electronic Payment Transaction Solution" for 2025!

The award reflects BHMI's commitment to delivering flexible, future-ready software that helps companies streamline operations, reduce costs, and seamlessly support both traditional and real-time payments.

“BHMI was an obvious choice for this award due to the proven value and innovation their electronic payment transaction software provides,” said James Robertson, Managing Editor at Banking CIO Outlook. “Congratulations to the entire BHMI team.”

Article: Future-Proofing the Payments Back Office

The payments industry is evolving faster than ever — and modernization can’t stop at the front end. Financial institutions need unified, intelligent back-office systems that deliver real-time visibility, automation, and control across all payment types.

Banking CIO Outlook recently featured BHMI for our leadership in helping organizations modernize and optimize their payments back office through the Concourse Financial Software Suite.

Read how BHMI is helping payment providers streamline back-office payment operations and boost efficiency.

Article: Client Experience Begins in the Payments Back Office

For years, the payments industry focused heavily on front-end speed and convenience. But as the ecosystem becomes more data-driven, business clients want something deeper: the ability to see, understand, and act across the entire transaction lifecycle. That shift is pushing payments providers to rethink what “client experience” truly means.

In a new article for The Green Sheet, Kate Knudsen of BHMI explains why the payments back office has become the new foundation of transparency, partnership, and trust.

Concourse Spotlight: Entity Relationship

Companies are sitting on valuable data spread across purpose specific systems such as contract, billing, general ledger, and other specialized systems. But siloed information often limits what teams can do with it in the payments back office.

BHMI’s Concourse Entity Relationship Component changes that. This powerful capability enables data from multiple systems to be brought into Concourse so flexible business rules can be applied, which opens the door to smarter processing, greater agility, and new operational and financial opportunities. From accurate fee assessment to contract-aware settlement, automated billing events, GL rollups, and even new revenue streams, the possibilities are unlimited. If you’re looking to break down data silos and transform your payments back office, we invite you to explore what’s possible.

Leverage data for smarter processing
Remove system constraints and gain agility
Consolidate and streamline processing
Power smarter business decisions
Enhance operational control
Transform the capabilities of the payments back office

Learn more about how the Concourse's Entity Relationship component unlocks the power of your data in the payments back office.

Podcast: Pioneers in Payments

Have you watched BHMI's Pioneers in Payments video podcast series where payments experts share valuable industry insights?

Below are links to interviews conducted during the last three months:

We also invite you to watch previous episodes and register to be a guest on an upcoming episode.

About BHMI

BHMI is a leading provider of software solutions to modernize back-office payments operations. When we say back office, we are referring to the processing that occurs after a payment has been authorized. The authorization of a transaction is only a very small part of the payment lifecycle. There is so much that occurs after authorization. This includes functions such as reconciliation and settlement. It also includes the assessment of transaction-based fees and the handling of any transactions that are disputed. The back office is also where companies view transaction data and financial positions, perform transaction research, create reports, and so much more.

BHMI is best known as the creator of the Concourse Financial Software Suite – an innovative collection of modular software solutions that reduce the cost and complexity of back-office payments processing. Concourse is ideal for organizations with complex, high-volume, multi-rail payments operations. Concourse is a modern, resilient, payment solution that can be integrated within most payment ecosystems to perform back-office processing on any type of electronic payment, anywhere in the world, 24x7x365.

Learn how BHMI and Concourse are revolutionizing the payments back office.

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