Note from Dr. Jack Baldwin, CEO

I hope 2025 is off to a great start for you and your company! 

We kicked off the year with something FUN.  Did you see that CBS is rebooting “Hollywood Squares” - a popular game show from the 60's and 70's?  We did our own take on this classic game show but with a twist!  We produced an exciting and educational rendition focused on the world of payments.  If you haven't seen "Payment Squares" yet, we've included a link in this newsletter.  We've also included links to some insightful articles, podcasts, and upcoming events. 

Are you ready to revolutionize your back-office payment operations?  Contact BHMI today to discuss your challenges and discover how the Concourse Financial Software Suite® can transform the way you manage payments.

Game Show:  2025 Payment Squares

BHMI produced a fresh take on the classic game show Hollywood Squares, but focused on the payments industry. Payment Squares is the perfect blend of entertainment and education, where payments professionals tackle questions, share insights, and attempt to surprise you with a few trivia nuggets you didn’t see coming. You don't want to miss this!

Article:  Why Companies are Rethinking the Payments Back-Office

As 2025 begins, many financial services companies are making the modernization of their payments back-office a top priority because it is the operational heart of payments processing.

A recent article in The Green Sheet by Casey Scheer of BHMI summarizes recent industry research about the real cost of outdated systems, discusses the benefits of a modern payments back-office, and highlights some success stories from around the world.

In the article, there are valuable insights from Joyce Mehlman, Founder of iLEX Consulting Group, Peter Tapling, Managing Director of PTAP Advisory, Jared Drieling, Chief Innovation Officer at TSG, and Anthony Serio, CEO of Serio Payments Consulting.

Article:  Gaining Control of Transaction-Based Fee Structures

Financial services companies such as payment service providers, payment networks, and banks often struggle to remain agile and competitive in this rapidly changing world of payments. And as the number of electronic payment options and transaction participants increases, payment processing companies are looking for new ways to stay competitive in this fiercely aggressive market.

Some companies are overcoming this challenge by adopting configurable, rules-based solutions that support the assessment of any type of fee or commission using any combination of transaction data elements. When leveraging the right platform, a rules-based approach enables companies to quickly assess, assign, and modify any fee or commission via configuration rather than being held back by timely and expensive software code changes. This approach is enabling companies to be extremely agile and competitive.

We invite you to read this article in PaymentsNEXT by Jim Merchant, Senior Program Director at BHMI. In this article, Jim provides insights into the different types of transaction-based fees, the power of a rules-based fees engine, and some important things to consider.

Podcast:  How Rules-Based Fees Engines Drive Innovation

Is your company seeking more flexibility and sophistication for the creation of transaction fee and commission structures? Billing systems are designed to handle invoicing and collect payments, but they are limited in their ability to help companies create new fees and commissions. On the other hand, rules-based fees engines allow companies that process payments to stay competitive and profitable, enabling them to offer new value-added services, develop creative incentive programs, create new revenue streams, and respond quickly to market shifts.

In this PaymentsJournal podcast, host Rimma Kats talks with BHMI’s Chief Technology Officer Michael Meeks and Senior Program Director Cheryl Fitzgarrald, along with James Wester, Co-Head of Payments at Javelin Strategy & Research, about the advantages of rules-based fees engines and who benefits from them.

FPC Reports:  Operational Considerations for Instant Payments Send-Side Primer

As a member of the U.S. Faster Payments Council (FPC) and participant in the Operational Considerations Work Group, BHMI would like to share a recent industry resource – Guideline.02: Operational Considerations for Instant Payments Send-Side Primer. Thank you to the FPC Operational Considerations Work Group members for their hard work and thought leadership on this important topic.

Events:  Instant Payments and Fraud Management Summit & FPC Spring Member Meeting

BHMI will be attending the following events in March and April:

Instant Payments and Fraud Management - March 25th, in Charlotte, NC.  You can learn more about this event HERE.

FPC Spring Member Meeting - April 23-24, 2025, in San Diego, CA.  You can learn more about this event HERE

If you plan to attend one or both of these events, BHMI would be honored to schedule a brief introductory meeting with you.  E-mail Donna Blum to schedule a meeting.  

Videos:  Pioneers in Payments

Have you watched BHMI's Pioneers in Payments video podcast series where payments experts share valuable industry insights? 

We invite you to watch previous episodes and register to be a guest on an upcoming episode.

About BHMI

BHMI is a leading provider of software solutions to modernize back-office payments operations. When we say back-office, we are referring to the processing that occurs after a payment has been authorized. The authorization of a transaction is only a very small part of the payment lifecycle. There is so much that occurs after authorization. This includes functions such as settlement, reconciliation, and funds movement. It also includes the assessment of transaction-based fees and the handling of any transactions that are disputed. The back-office is also where companies view transaction data and financial positions, perform transaction research, create reports and so much more.

BHMI is best known as the creator of the Concourse Financial Software Suite® – an innovative collection of modular software solutions that reduce the cost and complexity of back- office payments processing. Concourse is ideal for organizations with complex, high-volume, multi-rail payments operations. Concourse is a modern, resilient, omnichannel payment solution that can be integrated within most payment ecosystems to perform back-office processing on any type of digital payment, anywhere in the world, 24x7x365.

Contact BHMI to learn how your organization can benefit from Concourse.

11602 West Center Road
Omaha, NE  68144
+1 (402) 333-3300 
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